My Recently Visited Services
Use this for BSU/NTC report access requests.
Report any difficulties with Multi-Factor Authentication (MFA).
I would like to get a new software or renew an existing license that is about to expire.
Request design services for things like custom promotional items, invitations, posters, flyers, etc.
Request VPN access, or report a problem with Cisco VPN or Direct Access.
If you have a general Finance question about NextGen or Workday?
Request to have access/permissions changed on an existing report for BSU/NTC.
Is your ID Card not allowing you access to a building or room?
Shared mailbox creation/deletion for a department, club or organization request.
Request for assistance with applications such as Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, Navigate, etc.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Workday uses Security Roles to provide employees with appropriate access to data, reports, and business processes to perform tasks within the system. In Workday, security roles are assigned to positions, not people which is different from ISRS.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Report a printer problem or request for assistance printing or using WebPrint.
Request a new ImageNow account or a permission change for your employee.
Request to add or remove keycard access for yourself or your employees
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
If you are trying to find a new technological solution to a problem and are needing a little expert advice we can help.
I have experienced an issue involving information security.
Request business cards, name badges, letterhead and envelopes.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Please use this service to request a new phone or additional phone for your office/department.