My Recently Visited Services
Report a printer problem or request for assistance printing or using WebPrint.
Report a computer problem or ask a computer related question.
Please use this category when the request is not found in other categories or services.
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Please use this service to make any other network request that you do not see listed in another service.
Is your ID Card not allowing you access to a building or room?
Report a problem with a site that we operate or manage.
Request to add or remove keycard access for yourself or your employees
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Request access change to shared network drives or network folders for yourself of another employee.
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.
Use this request if you have questions or would like training on a specific classroom or meeting room.
Use this for BSU/NTC report access requests.
Request equipment and technical support for events.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
If you have a project you need IT assistance please submit the following request
Lab Managers requesting Lab Usage Reports
I am having a problem connecting to the Internet.
I need assistance with my email or Microsoft 365
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Self-service resources available and how to escalate questions or issues.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.