My Recently Visited Services
I am having a problem connecting to the Internet.
Workday uses Security Roles to provide employees with appropriate access to data, reports, and business processes to perform tasks within the system. In Workday, security roles are assigned to positions, not people which is different from ISRS.
Report a problem with a site that we operate or manage.
Update contact / directory info for you or your department.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Self-service resources available and how to escalate questions or issues.
Need help with D2L? Get assistance with course access, assignments, quizzes, grades, discussions, or file submissions.
Is your ID Card not allowing you access to a building or room?
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Request to add or remove keycard access for yourself or your employees
Request to have TV, gaming or streaming device connected to the Residential Hall network
I need assistance with Zoom or Teams.
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
Request to have access/permissions changed on an existing report for BSU/NTC.
Report any difficulties with Multi-Factor Authentication (MFA).
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Use this request if you have questions or would like training on a specific classroom or meeting room.
Report a computer problem or ask a computer related question.
If you have a general Finance question about NextGen or Workday?
Request a quote for new hardware or Peripherals.
I would like to get a new software or renew an existing license that is about to expire.