My Recently Visited Services
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.
I would like to get a new software or renew an existing license that is about to expire.
Request to have access/permissions changed on an existing report for BSU/NTC.
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Report a problem with a site that we operate or manage.
Request an update to the content on one of our websites.
Lab Managers requesting Lab Usage Reports
I am having a problem connecting to the Internet.
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
If you have a general Finance question about NextGen or Workday?
I need assistance with Zoom or Teams.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Use this service to find ways to request access and use PowerBI.
If you are experiencing a problem logging in or using ImageNow please use this request.
I need assistance with my email or Microsoft 365
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
If you are trying to find a new technological solution to a problem and are needing a little expert advice we can help.
Is your ID Card not allowing you access to a building or room?
Request for assistance with applications such as Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, Navigate, etc.
Use this request if you have questions or would like training on a specific classroom or meeting room.