My Recently Visited Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
If you have a general Finance question about NextGen or Workday?
Request to add or remove keycard access for yourself or your employees
Request to change the building lock schedule
Please use this category to request information if the request can not be found in other categories or services.
Report a problem with the technology in a classroom.
Software install request on labs, move or change a current lab.
I need assistance with Zoom or Teams.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Request an update to the content on one of our websites.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
I would like to get a new software or renew an existing license that is about to expire.
Lab Managers requesting Lab Usage Reports
Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.
Request VPN access, or report a problem with Cisco VPN or Direct Access.
Update contact / directory info for you or your department.
Request a new network jack, or report broken/damaged jack.
Report any difficulties with Multi-Factor Authentication (MFA).
Request for assistance with applications such as Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, Navigate, etc.
If you have a specific software or process you are hoping to receive IT training on you can request that here.
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
Request access change to shared network drives or network folders for yourself of another employee.
If you have a project you need IT assistance please submit the following request