My Recently Visited Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request an update to the content on one of our websites.
Request to have access/permissions changed on an existing report for BSU/NTC.
Report any difficulties with Multi-Factor Authentication (MFA).
Request to check out equipment such as projectors, laptops, and PA systems.
If you are having problem with a software or getting it installed you can request assistance here.
Request to add or remove keycard access for yourself or your employees
Request for a cellular or mobile device (including a new iPad request).
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
If you find a bug or have feedback on our new ITSM software/process
Please use this service to request a new phone or additional phone for your office/department.
If you have a project you need IT assistance please submit the following request
Update contact / directory info for you or your department.
Request a new network jack, or report broken/damaged jack.
I would like to get a new software or renew an existing license that is about to expire.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Please use this service to make any other network request that you do not see listed in another service.
I am having a problem connecting to the Internet.
Report a printer problem or request for assistance printing or using WebPrint.
Report a problem with a site that we operate or manage.
Is your ID Card not allowing you access to a building or room?
Report a problem in a lab either physically on campus or remote.
Report a problem with the technology in a classroom.