My Recently Visited Services
Request for Multi-Level Security access on your BSU-issued laptop.
If you are having problem with a software or getting it installed you can request assistance here.
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Report a problem with the technology in a classroom.
If you would like to start using ImageNow in your department.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Report a computer problem or ask a computer related question.
Software install request on labs, move or change a current lab.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Is your ID Card not allowing you access to a building or room?
Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.
Request equipment and technical support for events.
Request to add or remove keycard access for yourself or your employees
Report a printer problem or request for assistance printing or using WebPrint.
Please use this category when the request is not found in other categories or services.
Report a problem with a site that we operate or manage.
Report a problem in a lab either physically on campus or remote.
I am having a problem connecting to the Internet.
Approved branded promotional items are available for purchase through a third party vendor.
Lab Managers requesting Lab Usage Reports
I have experienced an issue involving information security.
Request a change in ImageNow workflows, document types, and annotations.