My Recently Visited Services
If you have a specific software or process you are hoping to receive IT training on you can request that here.
Request an update to the content on one of our websites.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Please use this category to request information if the request can not be found in other categories or services.
If you no longer need a phone line please submit this request to request ITS disable it.
Report any difficulties with Multi-Factor Authentication (MFA).
If you have a general question for Institutional Research, you can use this request.
Request a new network jack, or report broken/damaged jack.
Request a new ImageNow account or a permission change for your employee.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Request for Multi-Level Security access on your BSU-issued laptop.
Student worker offboarding process for IT Services; including account access removal and equipment return. To be filled out by the supervisor. Options for multiple requests.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
I would like to get a new software or renew an existing license that is about to expire.
Use this service to request digital signage/provide digital signage for campus display.
When you need to increase your storage on shared group drives such as J: drives.
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
If you need to have a report created, edited, or deleted, submit this request.
Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.
Request to have access/permissions changed on an existing report for BSU/NTC.
If you would like to start using ImageNow in your department.
If you find a bug or have feedback on our new ITSM software/process
Self-service resources available and how to escalate questions or issues.