My Recently Visited Services
Shared mailbox creation/deletion for a department, club or organization request.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Request a quote for new hardware or Peripherals.
Report a computer problem or ask a computer related question.
Please use this to request assistance with an existing fax line, fax to email, or XM Fax.
Request equipment and technical support for events.
Request to add or remove keycard access for yourself or your employees
Report any difficulties with Multi-Factor Authentication (MFA).
If you no longer need a phone line please submit this request to request ITS disable it.
If you have a specific software or process you are hoping to receive IT training on you can request that here.
Request to change the building lock schedule
Request to have TV, gaming or streaming device connected to the Residential Hall network
If you are having problem with a software or getting it installed you can request assistance here.
Use this service if you have questions regarding ISRS.
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Report a problem with a site that we operate or manage.
I would like to get a new software or renew an existing license that is about to expire.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Student worker offboarding process for IT Services; including account access removal and equipment return. To be filled out by the supervisor. Options for multiple requests.