My Recently Visited Services
Shared mailbox creation/deletion for a department, club or organization request.
Request an update to the content on one of our websites.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Please use this category when the request is not found in other categories or services.
I would like to get a new software or renew an existing license that is about to expire.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Request equipment and technical support for events.
Report any difficulties with Multi-Factor Authentication (MFA).
Is your ID Card not allowing you access to a building or room?
Request business cards, name badges, letterhead and envelopes.
Use this request if you have questions or would like training on a specific classroom or meeting room.
Software install request on labs, move or change a current lab.
If you find a bug or have feedback on our new ITSM software/process
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
Request to add or remove keycard access for yourself or your employees
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Use this service if you have questions regarding ISRS.
Report a problem with a site that we operate or manage.
Report a problem with the technology in a classroom.