My Recently Visited Services
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Report any difficulties with Multi-Factor Authentication (MFA).
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.
Request for a cellular or mobile device (including a new iPad request).
Request to have access/permissions changed on an existing report for BSU/NTC.
New Office Phone Service Request
Request a new network jack, or report broken/damaged jack.
Report a problem with the technology in a classroom.
I would like to get a new software or renew an existing license that is about to expire.
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request to add or remove keycard access for yourself or your employees
If you are having problem with a software or getting it installed you can request assistance here.
Please use this category to request information if the request can not be found in other categories or services.
Existing Office Phone Service Request
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Report a problem with a site that we operate or manage.
Please use this service to make any other network request that you do not see listed in another service.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Request equipment and technical support for events.