My Recently Visited Services
Report any difficulties with Multi-Factor Authentication (MFA).
Request to have TV, gaming or streaming device connected to the Residential Hall network
I need assistance with Zoom or Teams.
I would like to get a new software or renew an existing license that is about to expire.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
New Office Phone Service Request
Please use this category to request information if the request can not be found in other categories or services.
Update contact / directory info for you or your department.
Use this request if you have questions or would like training on a specific classroom or meeting room.
A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.
Request an update to the content on one of our websites.
If you have a general Finance question about NextGen or Workday?
If you are having problem with a software or getting it installed you can request assistance here.
Workday uses Security Roles to provide employees with appropriate access to data, reports, and business processes to perform tasks within the system. In Workday, security roles are assigned to positions, not people which is different from ISRS.
Please use this category when the request is not found in other categories or services.
Report a computer problem or ask a computer related question.
Self-service resources available and how to escalate questions or issues.
Request to change the building lock schedule
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam