My Recently Visited Services
Report a computer problem or ask a computer related question.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
I need assistance with Zoom or Teams.
Request for a cellular or mobile device (including a new iPad request).
If you find a bug or have feedback on our new ITSM software/process
Software install request on labs, move or change a current lab.
Report a problem with a site that we operate or manage.
Report a printer problem or request for assistance printing or using WebPrint.
I am having a problem connecting to the Internet.
Please use this service to make any other network request that you do not see listed in another service.
Request to check out equipment such as projectors, laptops, and PA systems.
If you are having problem with a software or getting it installed you can request assistance here.
Report a problem in a lab either physically on campus or remote.
Report any difficulties with Multi-Factor Authentication (MFA).
Request an update to the content on one of our websites.
Request equipment and technical support for events.
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
Request a new network jack, or report broken/damaged jack.
Is your ID Card not allowing you access to a building or room?
Report a problem with the technology in a classroom.
Shared mailbox creation/deletion for a department, club or organization request.
Request to add or remove keycard access for yourself or your employees