My Recently Visited Services
Request a quote for new hardware or Peripherals.
Request a new ImageNow account or a permission change for your employee.
Request a change in ImageNow workflows, document types, and annotations.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.
Need help with D2L? Get assistance with course access, assignments, quizzes, grades, discussions, or file submissions.
Use this for BSU/NTC report access requests.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
If you need to have a report created, edited, or deleted, submit this request.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Please use this category when the request is not found in other categories or services.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Report a problem with a site that we operate or manage.
Report a problem with the technology in a classroom.
I would like to get a new software or renew an existing license that is about to expire.
If you would like to start using ImageNow in your department.
Request to have access/permissions changed on an existing report for BSU/NTC.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Request to add or remove keycard access for yourself or your employees