My Recently Visited Services
If you have a specific software or process you are hoping to receive IT training on you can request that here.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
Report a problem with a site that we operate or manage.
Report any difficulties with Multi-Factor Authentication (MFA).
If you are having problem with a software or getting it installed you can request assistance here.
I would like to get a new software or renew an existing license that is about to expire.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Request to have access/permissions changed on an existing report for BSU/NTC.
Please use this to request assistance with an existing fax line, fax to email, or XM Fax.
Please use this category when the request is not found in other categories or services.
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
Request a change in ImageNow workflows, document types, and annotations.
Use this service to share local news coverage on BSU or NTC news.
I need assistance with Zoom or Teams.
Request VPN access, or report a problem with Cisco VPN or Direct Access.
Use this for BSU/NTC report access requests.
Request for assistance with applications such as Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, Navigate, etc.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Request design services for things like custom promotional items, invitations, posters, flyers, etc.
A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.
Request a new network jack, or report broken/damaged jack.