My Recently Visited Services
When you need to increase your storage on shared group drives such as J: drives.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request for a cellular or mobile device (including a new iPad request).
Report any difficulties with Multi-Factor Authentication (MFA).
Request a quote for new hardware or Peripherals.
Please use this category when the request is not found in other categories or services.
Request to check out equipment such as projectors, laptops, and PA systems.
I have experienced an issue involving information security.
Request access change to shared network drives or network folders for yourself of another employee.
Report a printer problem or request for assistance printing or using WebPrint.
New Office Phone Service Request
Existing Office Phone Service Request
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
If you find a bug or have feedback on our new ITSM software/process
Is your ID Card not allowing you access to a building or room?
If you are having problem with a software or getting it installed you can request assistance here.
If you have a project you need IT assistance please submit the following request
If you are trying to find a new technological solution to a problem and are needing a little expert advice we can help.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Report a computer problem or ask a computer related question.
Use this service if you have questions regarding ISRS.
Request to add or remove keycard access for yourself or your employees
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam