My Recently Visited Services
Shared mailbox creation/deletion for a department, club or organization request.
I need assistance with my email or Microsoft 365
Request access change to shared network drives or network folders for yourself of another employee.
If you find a bug or have feedback on our new ITSM software/process
A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
Report any difficulties with Multi-Factor Authentication (MFA).
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Workday uses Security Roles to provide employees with appropriate access to data, reports, and business processes to perform tasks within the system. In Workday, security roles are assigned to positions, not people which is different from ISRS.
Report a problem in a lab either physically on campus or remote.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Request to add or remove keycard access for yourself or your employees
Please use this category when the request is not found in other categories or services.
Request for Multi-Level Security access on your BSU-issued laptop.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Request to check out equipment such as projectors, laptops, and PA systems.
Software install request on labs, move or change a current lab.
If you have a general Finance question about NextGen or Workday?
Requests high resolution images from the Bemidji State University photography archives.