My Recently Visited Services
Please use this category when the request is not found in other categories or services.
Request access change to shared network drives or network folders for yourself of another employee.
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Report any difficulties with Multi-Factor Authentication (MFA).
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request for a cellular or mobile device (including a new iPad request).
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
Shared mailbox creation/deletion for a department, club or organization request.
Student worker offboarding process for IT Services; including account access removal and equipment return. To be filled out by the supervisor. Options for multiple requests.
Request to add or remove keycard access for yourself or your employees
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Use this request if you have questions or would like training on a specific classroom or meeting room.
Report a problem in a lab either physically on campus or remote.
Report a problem with the technology in a classroom.
Workday uses Security Roles to provide employees with appropriate access to data, reports, and business processes to perform tasks within the system. In Workday, security roles are assigned to positions, not people which is different from ISRS.
Self-service resources available and how to escalate questions or issues.
If you have a specific software or process you are hoping to receive IT training on you can request that here.
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
Report a problem with a site that we operate or manage.
Existing Office Phone Service Request
I would like to get a new software or renew an existing license that is about to expire.
If you are having problem with a software or getting it installed you can request assistance here.
Report a computer problem or ask a computer related question.