My Recently Visited Services
Report a problem with the technology in a classroom.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Request access change to shared network drives or network folders for yourself of another employee.
If you have a general Finance question about NextGen or Workday?
Request for Multi-Level Security access on your BSU-issued laptop.
Please use this category when the request is not found in other categories or services.
Request to add or remove keycard access for yourself or your employees
Request a quote for new hardware or Peripherals.
Report a problem with a site that we operate or manage.
Request to change the building lock schedule
If you no longer need a phone line please submit this request to request ITS disable it.
Request an update to the content on one of our websites.
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
I am having a problem connecting to the Internet.
I would like to get a new software or renew an existing license that is about to expire.
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.