My Recently Visited Services
Request for Multi-Level Security access on your BSU-issued laptop.
Report a computer problem or ask a computer related question.
Request to check out equipment such as projectors, laptops, and PA systems.
Request equipment and technical support for events.
Request VPN access, or report a problem with Cisco VPN or Direct Access.
Use this service to request digital signage/provide digital signage for campus display.
Please use this category when the request is not found in other categories or services.
Request for a cellular or mobile device (including a new iPad request).
I need assistance with my email or Microsoft 365
Report a problem with the technology in a classroom.
Shared mailbox creation/deletion for a department, club or organization request.
Please use this category to request information if the request can not be found in other categories or services.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Request to add or remove keycard access for yourself or your employees
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
If you are having problem with a software or getting it installed you can request assistance here.
A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.
If you would like to start using ImageNow in your department.