My Recently Visited Services

Report a printer problem or request for assistance printing or using WebPrint.

Student worker offboarding process for IT Services; including account access removal and equipment return. To be filled out by the supervisor. Options for multiple requests.

Request for Multi-Level Security access on your BSU-issued laptop.

Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.

Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?

Report any difficulties with Multi-Factor Authentication (MFA).

If you are having problem with a software or getting it installed you can request assistance here.

Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.

Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.

Request for a cellular or mobile device (including a new iPad request).

If you have a question about an upcoming vehicle reservation or about the process submit this service request.

Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.

Request to have TV, gaming or streaming device connected to the Residential Hall network

Please use this category when the request is not found in other categories or services.

Request an update to the content on one of our websites.

Update contact / directory info for you or your department.

Please use this category to request information if the request can not be found in other categories or services.

Request to add or remove keycard access for yourself or your employees

Report a problem with the technology in a classroom.

I would like to get a new software or renew an existing license that is about to expire.

Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.

Supervisors should submit this request on behalf of their employees to add or remove VPN access.

Report a computer problem or ask a computer related question.

A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.

If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.