My Recently Visited Services
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Workday uses Security Roles to provide employees with appropriate access to data, reports, and business processes to perform tasks within the system. In Workday, security roles are assigned to positions, not people which is different from ISRS.
I am having a problem connecting to the Internet.
Request to add or remove keycard access for yourself or your employees
Report a problem with a site that we operate or manage.
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
I would like to get a new software or renew an existing license that is about to expire.
If you are experiencing a problem logging in or using ImageNow please use this request.
Request a new ImageNow account or a permission change for your employee.
Report a problem with the technology in a classroom.
Report any difficulties with Multi-Factor Authentication (MFA).
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request VPN access, or report a problem with Cisco VPN or Direct Access.
Request additional access, or to have access removed from your employee.
Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.
If you have a general Finance question about NextGen or Workday?
New Office Phone Service Request
Request to check out equipment such as projectors, laptops, and PA systems.
Existing Office Phone Service Request
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.