My Recently Visited Services
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.
Report a problem with the technology in a classroom.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
I would like to get a new software or renew an existing license that is about to expire.
Report a printer problem or request for assistance printing or using WebPrint.
Requests high resolution images from the Bemidji State University photography archives.
Report a problem with a site that we operate or manage.
Shared mailbox creation/deletion for a department, club or organization request.
Update contact / directory info for you or your department.
Please use this service to make any other network request that you do not see listed in another service.
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.
Request VPN access, or report a problem with Cisco VPN or Direct Access.
Report any difficulties with Multi-Factor Authentication (MFA).
Request to add or remove keycard access for yourself or your employees
If you have a specific software or process you are hoping to receive IT training on you can request that here.
If you are having problem with a software or getting it installed you can request assistance here.
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Report a computer problem or ask a computer related question.
Request an update to the content on one of our websites.
I am having a problem connecting to the Internet.