My Recently Visited Services
Lab Managers requesting Lab Usage Reports
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Request for Multi-Level Security access on your BSU-issued laptop.
Report any difficulties with Multi-Factor Authentication (MFA).
Request to add or remove keycard access for yourself or your employees
If you are having problem with a software or getting it installed you can request assistance here.
Please use this service to request a new phone or additional phone for your office/department.
Use this service if you have questions regarding ISRS.
If you’re a faculty or staff member looking to send out a mass email to students, use this form.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.
Report a problem with a site that we operate or manage.
Approved branded promotional items are available for purchase through a third party vendor.
Request equipment and technical support for events.
Workday uses Security Roles to provide employees with appropriate access to data, reports, and business processes to perform tasks within the system. In Workday, security roles are assigned to positions, not people which is different from ISRS.
Request an update to the content on one of our websites.
I need assistance with my email or Microsoft 365
Includes evaluation requests for office signage and exterior signage.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Report a computer problem or ask a computer related question.