MAC: Accessing a Shared Mailbox with the Outlook Client on a Mac

Audience

All employees using the Outlook Client on a Mac trying to access a shared mailbox.

Question

How do I access my departments or clubs/organizations shared email account on my Mac Outlook Client?

Answer

1. Open the Outlook client on the Mac and select Tools and then Accounts.
2. In the Accounts window highlight your Microsoft Exchange account and select Advanced.
3. In the Advanced window select the Delegates tab.
4. Navigate to the Open these additional mailboxes section.
5. Click Add or + button.
6. In the Select Users search field; enter the name of the shared mailbox and then click then click Find.
7.  Highlight the mailbox name then click OK and OK to close all previous windows.