Accounts, Passwords, and Permissions

Service Requests regarding Accounts, Passwords or Permissions

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Articles (19)

Accessing a Shared Mailbox (i.e. Departmental or Student Organization Email Account)

Accessing shared mailboxes and how to view them within the Outlook client

eServices: How to log into eServices

Information on how to log into eServices

Mac: Change the Keychain Password

Directions on how to change your keychain password on a Mac

Mac: Forgot your Keychain Password

Directions on how to reset your keychain password if forgotten

Mac: Office 365 Migration Process for Mac OS

Information on Office 365 migration process for Mac OS

MFA: How to set up Multi-Factor Authentication (MFA)

How to set up Multi-Factor Authentication (MFA)

MFA: Multi-Factor Authentication (MFA)

What is Multi-Factor Authentication (MFA) and where is it used?

MS365: How to log into Microsoft Office 365

Information on how to sign into Microsoft Office 365

MyBSU: How to log into MyBSU

Instructions on how to log into MyBSU

MyNTC: How to log into MyNTC

Instructions on how to log into MyNTC

OneDrive: How to use OneDrive

Information on how to access OneDrive

StarID: How to Activate Star ID

Directions on how to activate star ID

StarID: How to Activate Star ID without a Social Security Number

Directions on how to activate star ID without a social security number

StarID: How to change your default email

How to change your StarID email

StarID: How to change your StarID password

How to change your StarID password

Student Account vs Student Worker/GA Account

Directions on how to log into MyBSU and Office 365 as a student worker or GA

What is my BSU or NTC email address?

How to see what your official BSU or NTC email address is.

Zoom: How to install and sign into Zoom for the first time

Information on how to install Zoom on your computer and get signed in the first time

Zoom: Using Zoom Waiting Rooms

Directions on how to use a Zoom waiting room