Accounts, Passwords, and Permissions

Service Requests regarding Accounts, Passwords or Permissions

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Articles (19)

Accessing a Shared Mailbox (i.e. Departmental or Student Organization Email Account)

Accessing shared mailboxes and how to view them within the Outlook client

Employee Self Service Portal Password Reset

How to change your Employee Self Service password

eServices: How to log into eServices

Information on how to log into eServices

Mac: Change the Keychain Password

Directions on how to change your keychain password on a Mac

Mac: Forgot your Keychain Password

Directions on how to reset your keychain password if forgotten

Mac: Office 365 Migration Process for Mac OS

Information on Office 365 migration process for Mac OS

MFA: How to set up Multi-Factor Authentication (MFA)

How to set up Multi-Factor Authentication (MFA)

MFA: What is Multi-Factor Authentication (MFA)?

What is Multi-Factor Authentication (MFA) and where is it used?

MS365: How to log into Microsoft Office 365

Information on how to sign into Microsoft Office 365

MyBSU: How to log into MyBSU

Instructions on how to log into MyBSU

MyNTC: How to log into MyNTC

Instructions on how to log into MyNTC

OneDrive: How to use OneDrive

Information on how to access OneDrive

StarID: How to Activate Star ID

Directions on how to activate star ID

StarID: How to Activate Star ID without a Social Security Number

Directions on how to activate star ID without a social security number

StarID: How to change your default email

How to change your StarID email

StarID: How to change your StarID password

How to change your StarID password

Student Account vs Student Worker/GA Account

Directions on how to log into MyBSU and Office 365 as a student worker or GA

What is my BSU or NTC email address?

How to see what your official BSU or NTC email address is.

Zoom: Using Zoom Waiting Rooms

Directions on how to use a Zoom waiting room