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Some students and employees are being prompted to use the Microsoft Authenticator app or another modern authentication method, even though they were previously using SMS/text messages or voice calls for Multi-Factor Authentication (MFA). This behavior was not expected based on the information previously provided to campuses. Minnesota State and Microsoft are aware of the issue and are evaluating options. If you cannot sign in, ITS may need to reset your MFA settings after verifying your identity

Some users may be prompted to approve a sign-in request using the Microsoft Outlook mobile app instead of Microsoft Authenticator. If you see a prompt asking you to open Outlook and enter a number, you can complete the sign-in directly from the Outlook app on your mobile device.

Step by step instructions on how to find Notes that are over 280 days that have been moved to your In-Place Archive.

Finding Calendar entries over 280 days old that have been Auto-archived.

Directions on how to use FindTime in Outlook

Directions on how to forward an email message as an attachment

Directions on how to import contacts/contact lists in Office 2016 on a Mac

Directions on how to add a profile in Outlook on a Mac

Directions on how to delete a profile in Outlook on a Mac

Directions on how to add an account in Outlook

Directions on how to set up BSU or NTC email on Windows 10 Mobile

Directions on how to use the Microsoft Outlook app on your mobile device to receive BSU or NTC email.

Directions on how to check other departmental email accounts in Office 365

Accessing shared mailboxes and how to view them within the Outlook client

How to add a signature to your BSU/NTC email.