Audience
All Students and Employees.
Question
Why is my calendar missing old appointments I added? Where did they go, and how can I retrieve them?
Answer
Over Winter Break 2024 the system office implemented a system wide change affecting all accounts in the M365 Shared Tenant (Students, Faculty, Staff, and Shared mailboxes). Due to recent adjustments by Microsoft regarding storage limits for M365 education customers, they began enabling Automatic Archiving for e-mail. This automatic archiving continuously moves all email older than 9 months (280 days) to a folder within the user's mailbox, labeled "In-Place Archive - starid@(go.)minnstate.edu". This transition to Automatic Archiving for e-mail also affects all Outlook Calendars, for you and departmental or shared mailboxes your department may have.
To find any calendar items older than 280 days you must do the following:
1. Open Classic Outlook 365. You can tell if you are using the Classic Outlook 365 app by checking the toggle switch on the top right side of the screen, right under the close button that says "Try the new Outlook" and if the toggle is set to "Off" you are using Classic, if its set to "On" you are using Outlook New. Toggle that switch to Off to get back to Classic Outlook.
2. Select the More Apps button for more options.
3. Select the Folders app from the list that appears to open the Folders list.
4. Scroll down in your folders until you see "Online Archive - starid@(go.)minnstate.edu" and click the arrow to expand your Online Archive.
5. Click on your Calendar to display the calendar in your Online Archive.
6. If you have any departmental or shared mailboxes those will also appear underneath your calendar if you click to expand the list. Select the shared mailbox calendars to display those.
Additional Resources
Learn more about In-Place Email Archive using the following resources provided by Minnesota State: