Frequently Asked Questions on Microsoft Outlook

Articles (21)

Accessing a Shared Mailbox (i.e. Departmental or Student Organization Email Account)

Accessing shared mailboxes and how to view them within the Outlook client

Add a New Account in Outlook

Directions on how to add an account in Outlook

Adding a signature in the Outlook Client

How to add a signature to your BSU/NTC email.

Backing up Contact Groups (Contact Lists) in Outlook - Windows

Directions on how to back up/import contacts/contact lists from Outlook on a Windows computer

BSU/NTC Spam Filtering

Information on spam filtering

Checking Departmental Email Accounts in Office365

Directions on how to check other departmental email accounts in Office 365

Create (or edit) a forwarding rule in Office 365 Mail

Directions on how to forward mail from Outlook to an alternative email address

Create a New Calendar in Outlook

Directions on how to add a new calendar in Outlook

Create a New Profile in Outlook 2016 (Windows 10)

Directions on how to create a new profile in Outlook 2016 for Windows 10

Creating Email Templates

Directions on how to create an email template

Delegate Access

Directions on how to give delegate access to someone in Outlook

Enable/Disable Cached Exchange Mode

Directions on how to enable/disable cached exchanged mode if shared calendar or mailbox isn't syncing

Forwarding an Email Message as an Attachment

Directions on how to forward an email message as an attachment

MAC: Add a New Profile in Outlook (Mac OS X)

Directions on how to add a profile in Outlook on a Mac

MAC: Delete a Profile in Outlook (Mac OS X)

Directions on how to delete a profile in Outlook on a Mac

MAC: Export Contacts (including Contact Lists) in Office 2016 (Mac OSX)

Directions on how to export contacts and contact lists in Office 2016 for Mac OSX

MAC: Import Contacts (including Contact Lists) in Office 2016 (Mac OSX)

Directions on how to import contacts/contact lists in Office 2016 on a Mac

Removing an Account from Outlook

Directions on how to remove an account from Outlook

Setting up BSU or NTC email on Windows 10 Mobile (phone)

Directions on how to set up BSU or NTC email on Windows 10 Mobile

Setting Up Outlook After Removing the Profile

Directions on how to set up Outlook after removing a profile

Use MS Outlook app to receive BSU or NTC email on your mobile device or phone.

Directions on how to use the Microsoft Outlook app on your mobile device to receive BSU or NTC email.