Communication and Collaboration

Service Requests regarding Communication and Collaboration

Categories (2)

Office phones and BSU/NTC cell phone questions

Frequently Asked Questions on Microsoft Outlook

Articles (20)

BOOKMARKS: Export & Import Chrome Bookmarks to an HTML File

Directions on how to export and import Google Chrome bookmarks to an HTML file

BOOKMARKS: Export & Import Firefox Bookmarks to an HTML File

Directions on how to export/import bookmarks in Firefox to an HTML file

BOOKMARKS: Import and Export Bookmarks for Safari

Directions on how to import and export bookmarks from Safari

FAC/STAFF: Using BSU and NTC Listservs

Directions for BSU/NTC listservs

ISRS: Setting Default ISRS Print Queue

Directions on how to set your default print queue in ISRS

MAC: Accessing a Shared Mailbox with the Outlook Client on a Mac

How to access a shared mailbox with the Outlook client on a mac

MAC: Connecting to a Network Drive with Mac OS

Directions on how to connect to a network drive on a Mac

MAC: Keeping your Mac Computer Updated

Directions on how to keep your Mac updated

MFA: How to set up Multi-Factor Authentication (MFA)

How to set up Multi-Factor Authentication (MFA)

MFA: Multi-Factor Authentication (MFA)

What is Multi-Factor Authentication (MFA) and where is it used?

MS TEAMS: Introduction to Microsoft Teams

Information about Microsoft Teams and where to find online training videos from Microsoft.

PHONE: Connect to BSU or NTC Wi-Fi using Windows 10 Mobile (Phone)

Directions on how to connect to wifi using Windows 10 mobile

Signing Documents Electronically

Directions on how to sign documents electronically

VPN: Connecting to VPN at Start Up

Directions on how to connect to VPN at start up

VPN: How to disconnect from DirectAccess to connect to VPN to use ISRS?

Directions on how to disconnect from direct access and connect to VPN

WINDOWS: Keeping your Windows Computer Updated

Directions on how to keep your Windows computer updated

ZOOM: Help Center - how to get 24 x 7 support for Zoom

Information about the Zoom Help Center

ZOOM: How to grant scheduling privileges to another user

Information on how to grant scheduling privileges to another user.

ZOOM: How to schedule a meeting for another user

Instructions on how to schedule a Zoom meeting on behalf of another user.

Zoom: How to install and sign into Zoom for the first time

Information on how to install Zoom on your computer and get signed in the first time