Office phones and BSU/NTC cell phone questions

Articles (34)

Access Voicemail While Away From Your Desk

Directions on how to access your voicemail while away from your desk.

Activate a New Phone Line

Directions on how to activate a new phone line

Adjust the Ringer on a Mitel Phone

Directions on how to adjust the ringer on a Mitel phone

All Calls Going to Voicemail – Do Not Disturb

Directions on how to turn mitel phones on do not disturb so voicemails go directly to voicemail

Approving, Ordering, and Using Cellular Services

Directions on how to approve, order, and use cellular services

Call Handling

Directions on how to place a call on hold as well as transfer a call

Change Voicemail Greeting on Mitel Phone

Directions on how to change voicemail greeting on a Mitel phone

Checking Voicemail

Directions on how to check your voicemail

Dial Long Distance

Directions on how to make a long distance call on a Mitel phone

Dial Off Campus Local Number

Directions on how to dial off campus local numbers

Dial On Campus

Directions on how to dial on campus numbers on Mitel phone

Disabling Auto Login for Voicemail

Directions on how to disable auto login for voicemail

Do-Not-Call Registry

Directions on how to block telemarkerters from calling your BSU/NTC phone

Edit Buttons on Mitel Phone

Directions on how to edit buttons on Mitel phone

Forward My Mitel Phone

Directions on how to forward your Mitel phone

Frequently Asked Questions about Cellular and Other Mobile Computing Devices

Directions on where to find FAQs on cellular and other mobile computing devices

How to Obtain Accessibility Service Information

Directions on how to obtain accessibility services

How to update voicemail message from off campus

Directions on how to update voicemail message from off campus

How to use the Conference Unit and Make Conference Calls

Directions on how to use the conference unit and make conference calls

How to use the Mitel Conference Saucers

Directions on how to use the Mitel conference saucer

How to use the Phone Book on a Mitel Phone

Directions on how to use the phone book on a Mitel phone

Look up Numbers for Other Employees That Have a Mitel Phone

Directions on how to look up another employees number on a Mitel phone

Look Up Phone Numbers

Directions on how to look up phone numbers

Message Waiting, Light Flashing, but No Voicemail Messages

Directions on how to clear your voicemail when there's no message waiting

Mitel 5330/5340 VoIP Phone Features and Functions

Directions on how to use Mitel phone

Mitel Voicemail Quick Reference Guide

Voicemail quick reference guide

Obtain a Long Distance Code

Directions on how to obtain a long distance code

Order a Mitel Cordless Handset or Headset

Directions on how to order a Mitel cordless handset or headset

Place an Emergency Call

Directions on how to place an emergency call

Program a Speed Call on a Mitel Phone

Directions on how to program a speed call on a Mitel phone

Reporting Phone Moves for 911 Purposes

Instructions on what to do if you move your phone for 911 purposes

Setting up Voicemail to E-mail

Directions on how to set up voicemail to email

Transfer a Call Directly to Voicemail

Directions on how to transfer a call directly to voicemail

Voicemail Password Reset

Directions on how to reset your voicemail password