Accounts, Passwords, and Permissions

Service Requests regarding Accounts, Passwords or Permissions

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Articles (17)

Pinned Article StarID: Change or Reset Your StarID Password

Learn how to change your StarID password before it expires or reset it if you've forgotten it or can no longer sign in.

Accessing a Shared Mailbox (i.e. Departmental or Student Organization Email Account)

Accessing shared mailboxes and how to view them within the Outlook client

Employee Self Service Portal Password Reset

How to change your Employee Self Service password

eServices: How to log into eServices

Information on how to log into eServices

How to log into MyNTC

Learn how to sign in to MyNTC using your Identity 3.0 username, update saved login information, reset your StarID password, and access NTC resources if you're unable to sign in.

Identity 3.0 Migration: One Username Across All Your Systems

A simpler sign-in is coming October 20. Learn how Identity 3.0 changes student and employee usernames, which systems are affected, and how to reconnect your devices to campus wireless.

Log in to MyBSU

Learn how to sign in to MyBSU using your Identity 3.0 username, update saved login information, reset your StarID password, and access MyBSU resources if you're unable to sign in.

Mac: Change the Keychain Password

Directions on how to change your keychain password on a Mac

Mac: Forgot your Keychain Password

Directions on how to reset your keychain password if forgotten

MS365: How to log into Microsoft Office 365 email

Information on how to sign into Microsoft Office 365 email

OneDrive: How to use OneDrive

Information on how to access OneDrive

StarID: How to Activate Star ID

Directions on how to activate star ID

StarID: How to Activate Star ID without a Social Security Number

Directions on how to activate star ID without a social security number

StarID: How to change your default email

How to change your StarID email

Student Account vs Student Worker/GA Account

Directions on how to log into MyBSU and Office 365 as a student worker or GA

What is my BSU or NTC email address?

How to see what your official BSU or NTC email address is.

Zoom: Using Zoom Waiting Rooms

Directions on how to use a Zoom waiting room