Report Multi-Factor Authentication (MFA) Issues

What is this?

Report any difficulties with Multi-Factor Authentication (MFA) or request to have your MFA settings reset on your account.

How is this used?

Here are some knowledge base articles on Multi-Factor Authentication (MFA).

If you are requesting to have your MFA settings reset IT will need to verify your identity. Either by verbally confirming some personal details, having a quick video chat with you where you can hold up a picture ID, or have you answer questions via a personal email address and submit a photo of your picture ID.

Where can I get it?

If the above knowledge base articles did not assist you or help fix your problem please click the "Get Help" button.

Who can use this?

Students and employees

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Service ID: 231
Fri 7/16/21 6:26 PM
Wed 8/30/23 4:02 PM