Services A-Z (101)

A

Access or Permission Change to Document Storage (Imagenow)

Add/Remove/Change/Inquiry Network Drive Access

Adding an Out of Office to another Employees email.

Adobe Access

Application Assistance

B

Building Lock/Unlock Schedule Change (Keyless Entry)

C

CAP Server or REPL Data Assistance

Computer Problem

E

G

General Grant Question.

General Request for Access

Graphic Design Services

I

ISRS Access and Assistance

ITSM (TeamDynamix) Service Management Portal, Customer Feedback.

K

Keyless Entry Access (ID-Keycard)

L

Lab Usage Reports (Lab Managers only)

Login Issues

M

Multi-Factor Authentication (MFA) Issues

Multi-Level Security Request

N

Notify IT of a Phone move

P

PowerBI Access and Assistance

Problem/question with Office Phone or Voicemail

Purchase Request

R

Remote Lab Access

Report a Problem in a Classroom/Conference Room

Report a Problem in a Lab

Report a Problem with Keyless Access

Report a Problem with Printing

Report Access Request

Report Account Logins and Access Problems

Report an ImageNow Problem.

Report an Internet Connection Problem

Request a Brass Key

Request a Cellular or Mobile Computing Device (Employees)

Request a Change in ImageNow.

Request a Media Pitch

Request a new GO Link

Request a New Website

Request a Photographer

Request a PowerBI License

Request a Printer Relocation or Removal

Request a Project Evaluation

Request a Quote for Hardware or Peripherals

Request a Shared Mailbox

Request a Voicemail Pin Reset

Request Assistance Installing a Printer on a BSU/NTC issued Mac

Request Assistance involving anything Information Security related

Request Assistance with Consultation/Initial Planning regarding Imagenow

Request assistance with Faxing

Request Assistance with Microsoft 365 (including Email)

Request Assistance with Software or Getting it Installed

Request Assistance with Software Procurement/Renewals

Request assistance with Zoom or Microsoft Teams

Request Branded Item Donation

Request Campus-wide Digital Signage

Request D2L Support

Request Data Recovery

Request Equipment for Check Out

Request Event Equipment and Setup Reservation

Request for access change

Request Guest WiFi Access

Request Increased Storage

Request IT Training On Room Equipment

Request Mass-Student Email

Request Office Phone

Request Office/Building Signage

Request Photos from the Archive

Request Regarding a Computer Lab

Request to Offboard a Student Worker

Request to Offboard an Employee

Request to Onboard a Student Worker

Request to Onboard an Employee

Request to terminate a phone line.

Request Training (misc)

Returning Cellular or Mobile Device (Employee)