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Accounts, Passwords, and Permissions
Accounts, Passwords, and Permissions
Assistance for password and login assistance, MFA, Employee onboarding and Offboarding, Keyless Entry, WordPress, ImageNow permissions.
Categories (3)
Permission Request or Access
Request for a change with Network/Group drive access, Keyless Entry, WordPress, ImageNow permissions.
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Employee Onboarding and Offboarding Request
Employee onboarding and offboarding process for IT Services: including, accounts and access, equipment checkout/return, phones and voicemail. Including student worker requests
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Shared Network Drive Request or Data Recovery
Request for a new shared network drive, increased storage or assistance attempting to recover a file deleted from a network drive.
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Services (3)
Name Change - New email address request to reflect a name change.
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Report Account Logins and Access Problems
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Report Multi-Factor Authentication (MFA) Issues
Report any difficulties with Multi-Factor Authentication (MFA).
Additional Resources
Popular Services
Request Registration of a Gaming or Streaming Device
Request a Change to Website Content
Request to Add/Remove/Change/Inquiry Network Drive Access
Report a Problem
Submit a request to the Office of Communications and Marketing
My Recently Visited Services
Report a Computer Problem
Request Access or Permission Change to Document Storage (Imagenow)
Request Information
Request Printer Support
Business Cards, Name Badges, Letterhead and Envelopes
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Offboarding
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Onboarding
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content
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Data-Recovery
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