Accounts, Passwords, and Permissions

Assistance for password and login assistance, MFA, Employee onboarding and Offboarding, Keyless Entry, WordPress, ImageNow permissions.

Categories (3)

Request for a change with Network/Group drive access, Keyless Entry, WordPress, ImageNow permissions.

Employee onboarding and offboarding process for IT Services: including, accounts and access, equipment checkout/return, phones and voicemail. Including student worker requests

Request for a new shared network drive, increased storage or assistance attempting to recover a file deleted from a network drive.

Services (2)

Report Account Logins and Access Problems

Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?

Report Multi-Factor Authentication (MFA) Issues

Report any difficulties with Multi-Factor Authentication (MFA).