My Recently Visited Services
I would like to get a new software or renew an existing license that is about to expire.
Report a problem with a site that we operate or manage.
Request to have TV, gaming or streaming device connected to the Residential Hall network
If you are having problem with a software or getting it installed you can request assistance here.
Report any difficulties with Multi-Factor Authentication (MFA).
Request to add or remove keycard access for yourself or your employees
Request access change to shared network drives or network folders for yourself of another employee.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Request an update to the content on one of our websites.
Please use this category when the request is not found in other categories or services.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Use this request if you have questions or would like training on a specific classroom or meeting room.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
I need assistance with Zoom or Teams.
Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Student worker offboarding process for IT Services; including account access removal and equipment return. To be filled out by the supervisor. Options for multiple requests.
Request for a cellular or mobile device (including a new iPad request).
Report a problem in a lab either physically on campus or remote.
Request for Multi-Level Security access on your BSU-issued laptop.