My Recently Visited Services
Report a problem with a site that we operate or manage.
I need assistance with Zoom or Teams.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Report a computer problem or ask a computer related question.
I need assistance with my email or Microsoft 365
Request a new network jack, or report broken/damaged jack.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Request VPN access, or report a problem with Cisco VPN or Direct Access.
Request for a cellular or mobile device (including a new iPad request).
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Request to change the building lock schedule
Report a problem in a lab either physically on campus or remote.
Shared mailbox creation/deletion for a department, club or organization request.
Please use this category when the request is not found in other categories or services.
Report any difficulties with Multi-Factor Authentication (MFA).
Use this service to request digital signage/provide digital signage for campus display.
Software install request on labs, move or change a current lab.
Request business cards, name badges, letterhead and envelopes.
Request to have TV, gaming or streaming device connected to the Residential Hall network
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
If you have a specific software or process you are hoping to receive IT training on you can request that here.