My Recently Visited Services
Self-service resources available and how to escalate questions or issues.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
If you are having problem with a software or getting it installed you can request assistance here.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Use this service if you have questions regarding ISRS.
Use this request if you have questions or would like training on a specific classroom or meeting room.
Request for Multi-Level Security access on your BSU-issued laptop.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
If you have a specific software or process you are hoping to receive IT training on you can request that here.
Report a problem with a site that we operate or manage.
Report any difficulties with Multi-Factor Authentication (MFA).
I would like to get a new software or renew an existing license that is about to expire.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Request to have access/permissions changed on an existing report for BSU/NTC.
Please use this to request assistance with an existing fax line, fax to email, or XM Fax.
Please use this category when the request is not found in other categories or services.
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
Request a change in ImageNow workflows, document types, and annotations.
Use this service to share local news coverage on BSU or NTC news.
I need assistance with Zoom or Teams.