My Recently Visited Services
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Update contact / directory info for you or your department.
If you have a general question for Institutional Research, you can use this request.
Request additional access, or to have access removed from your employee.
Request an update to the content on one of our websites.
Report a problem with the technology in a classroom.
Request to change the building lock schedule
Request to have TV, gaming or streaming device connected to the Residential Hall network
I would like to get a new software or renew an existing license that is about to expire.
Please use this category when the request is not found in other categories or services.
Report any difficulties with Multi-Factor Authentication (MFA).
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Workday uses Security Roles to provide employees with appropriate access to data, reports, and business processes to perform tasks within the system. In Workday, security roles are assigned to positions, not people which is different from ISRS.
Shared mailbox creation/deletion for a department, club or organization request.
If you are trying to find a new technological solution to a problem and are needing a little expert advice we can help.
Request for a cellular or mobile device (including a new iPad request).
Request a new network jack, or report broken/damaged jack.
Please use this to request assistance with an existing fax line, fax to email, or XM Fax.
Report a printer problem or request for assistance printing or using WebPrint.
If you are having problem with a software or getting it installed you can request assistance here.
Report a computer problem or ask a computer related question.