My Recently Visited Services
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Request to add or remove keycard access for yourself or your employees
Request for a cellular or mobile device (including a new iPad request).
Request to have TV, gaming or streaming device connected to the Residential Hall network
Report any difficulties with Multi-Factor Authentication (MFA).
Please use this to request assistance with an existing fax line, fax to email, or XM Fax.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Request an update to the content on one of our websites.
I would like to get a new software or renew an existing license that is about to expire.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
When you need to increase your storage on shared group drives such as J: drives.
Request a quote for new hardware or Peripherals.
Please use this category when the request is not found in other categories or services.
If you no longer need a phone line please submit this request to request ITS disable it.
Includes evaluation requests for office signage and exterior signage.
Self-service resources available and how to escalate questions or issues.