My Recently Visited Services
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
If you need to have a report created, edited, or deleted, submit this request.
Report a problem with the technology in a classroom.
Request VPN access, or report a problem with Cisco VPN or Direct Access.
Please use this to request assistance with an existing fax line, fax to email, or XM Fax.
I need assistance with my email or Microsoft 365
When you need to increase your storage on shared group drives such as J: drives.
Request to add or remove keycard access for yourself or your employees
Use this service if you have questions regarding ISRS.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Request an update to the content on one of our websites.
Request for a cellular or mobile device (including a new iPad request).
Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.
Request to have TV, gaming or streaming device connected to the Residential Hall network
I would like to get a new software or renew an existing license that is about to expire.
If you are having problem with a software or getting it installed you can request assistance here.
Shared mailbox creation/deletion for a department, club or organization request.
Self-service resources available and how to escalate questions or issues.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
If you no longer need a phone line please submit this request to request ITS disable it.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Request a new network jack, or report broken/damaged jack.