My Recently Visited Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Please use this category when the request is not found in other categories or services.
Request to add or remove keycard access for yourself or your employees
Report a computer problem or ask a computer related question.
Request an update to the content on one of our websites.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Report any difficulties with Multi-Factor Authentication (MFA).
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Please use this service to make any other network request that you do not see listed in another service.
Request equipment and technical support for events.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
I would like to get a new software or renew an existing license that is about to expire.
Approved branded promotional items are available for purchase through a third party vendor.
Request design services for things like custom promotional items, invitations, posters, flyers, etc.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Request for Multi-Level Security access on your BSU-issued laptop.
Self-service resources available and how to escalate questions or issues.
A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.
Report a problem with a site that we operate or manage.
Request additional access, or to have access removed from your employee.
Request for a cellular or mobile device (including a new iPad request).
Use this service if you have questions regarding ISRS.