My Recently Visited Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
If you are having problem with a software or getting it installed you can request assistance here.
I would like to get a new software or renew an existing license that is about to expire.
Request for a cellular or mobile device (including a new iPad request).
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Request equipment and technical support for events.
Report a problem with the technology in a classroom.
Report any difficulties with Multi-Factor Authentication (MFA).
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
Request to add or remove keycard access for yourself or your employees
Use this for BSU/NTC report access requests.
I need assistance with Zoom or Teams.
Use this service to find ways to request access and use PowerBI.
Request to check out equipment such as projectors, laptops, and PA systems.
A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.
Request to have access/permissions changed on an existing report for BSU/NTC.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Please use this category when the request is not found in other categories or services.