My Recently Visited Services
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Report a problem with a site that we operate or manage.
Report a problem in a lab either physically on campus or remote.
Please use this category when the request is not found in other categories or services.
Request additional access, or to have access removed from your employee.
Request for a cellular or mobile device (including a new iPad request).
Use this service if you have questions regarding ISRS.
Report any difficulties with Multi-Factor Authentication (MFA).
Request to have TV, gaming or streaming device connected to the Residential Hall network
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Request a quote for new hardware or Peripherals.
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
Request an update to the content on one of our websites.
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.
Report a computer problem or ask a computer related question.
If you are experiencing a problem logging in or using ImageNow please use this request.
If you are having problem with a software or getting it installed you can request assistance here.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.