My Recently Visited Services
Request business cards, name badges, letterhead and envelopes.
Is your ID Card not allowing you access to a building or room?
When you need to increase your storage on shared group drives such as J: drives.
Please use this to request assistance with an existing fax line, fax to email, or XM Fax.
Request an update to the content on one of our websites.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Self-service resources available and how to escalate questions or issues.
I would like to get a new software or renew an existing license that is about to expire.
Report a problem with a site that we operate or manage.
Request to have access/permissions changed on an existing report for BSU/NTC.
Report any difficulties with Multi-Factor Authentication (MFA).
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Please use this category when the request is not found in other categories or services.
If you are experiencing a problem logging in or using ImageNow please use this request.
Request for a cellular or mobile device (including a new iPad request).
Request access change to shared network drives or network folders for yourself of another employee.
Request to add or remove keycard access for yourself or your employees
I need assistance with my email or Microsoft 365
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Update contact / directory info for you or your department.