My Recently Visited Services
If you would like to start using ImageNow in your department.
Request for Multi-Level Security access on your BSU-issued laptop.
I need assistance with Zoom or Teams.
Request a change in ImageNow workflows, document types, and annotations.
Request for assistance with applications such as Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, Navigate, etc.
Update contact / directory info for you or your department.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Is your ID Card not allowing you access to a building or room?
Request to have TV, gaming or streaming device connected to the Residential Hall network
Report a computer problem or ask a computer related question.
A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.
Request additional access, or to have access removed from your employee.
Shared mailbox creation/deletion for a department, club or organization request.
Use this request if you have questions or would like training on a specific classroom or meeting room.
Request a new network jack, or report broken/damaged jack.
Report any difficulties with Multi-Factor Authentication (MFA).
Report a problem in a lab either physically on campus or remote.
Report a problem with a site that we operate or manage.
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Request access change to shared network drives or network folders for yourself of another employee.