My Recently Visited Services
Request to add or remove keycard access for yourself or your employees
Please use this service to make any other network request that you do not see listed in another service.
Request an update to the content on one of our websites.
Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.
If you need to have a report created, edited, or deleted, submit this request.
I would like to get a new software or renew an existing license that is about to expire.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Please use this category when the request is not found in other categories or services.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
I am having a problem connecting to the Internet.
If you have a project you need IT assistance please submit the following request
If you find a bug or have feedback on our new ITSM software/process
If you are having problem with a software or getting it installed you can request assistance here.
Report a problem with the technology in a classroom.
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
Report any difficulties with Multi-Factor Authentication (MFA).
I have experienced an issue involving information security.
Request a new network jack, or report broken/damaged jack.
Request VPN access, or report a problem with Cisco VPN or Direct Access.