My Recently Visited Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
Need help with D2L? Get assistance with course access, assignments, quizzes, grades, discussions, or file submissions.
Please use this category when the request is not found in other categories or services.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
I am having a problem connecting to the Internet.
Report a problem with the technology in a classroom.
If you are having problem with a software or getting it installed you can request assistance here.
Please use this category to request information if the request can not be found in other categories or services.
Use this for BSU/NTC report access requests.
Report a computer problem or ask a computer related question.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Request to add or remove keycard access for yourself or your employees
Report a problem with a site that we operate or manage.
Report any difficulties with Multi-Factor Authentication (MFA).
I would like to get a new software or renew an existing license that is about to expire.
I need assistance with Zoom or Teams.
Please use this service to request a new phone or additional phone for your office/department.
Request additional access, or to have access removed from your employee.
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.
If you would like to start using ImageNow in your department.