My Recently Visited Services

A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.


Software install request on labs, move or change a current lab.


Request to add or remove keycard access for yourself or your employees


Shared mailbox creation/deletion for a department, club or organization request.


General Question about a grant or the grant process.


Please use this service to request a new phone or additional phone for your office/department.


I have experienced an issue involving information security.


Student worker offboarding process for IT Services; including account access removal and equipment return. To be filled out by the supervisor. Options for multiple requests.


Request VPN access, or report a problem with Cisco VPN or Direct Access.


Request for Multi-Level Security access on your BSU-issued laptop.


Use this request if you have questions or would like training on a specific classroom or meeting room.


Request for a cellular or mobile device (including a new iPad request).


Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.


Report a problem with a site that we operate or manage.


If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.


Request an update to the content on one of our websites.


Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.


Report any difficulties with Multi-Factor Authentication (MFA).


Request additional access, or to have access removed from your employee.


If you have a specific software or process you are hoping to receive IT training on you can request that here.


Request a new office or department website.


Please use this service to make any other network request that you do not see listed in another service.


Report a computer problem or ask a computer related question.


Report a problem with the technology in a classroom.