My Recently Visited Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request for a cellular or mobile device (including a new iPad request).
Report a problem in a lab either physically on campus or remote.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Request to add or remove keycard access for yourself or your employees
I am having a problem connecting to the Internet.
If you have a project you need IT assistance please submit the following request
Self-service resources available and how to escalate questions or issues.
Please use this service to request a new phone or additional phone for your office/department.
Please use this category to request information if the request can not be found in other categories or services.
Request access change to shared network drives or network folders for yourself of another employee.
Report any difficulties with Multi-Factor Authentication (MFA).
Request a quote for new hardware or Peripherals.
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Request to have access/permissions changed on an existing report for BSU/NTC.
Report a computer problem or ask a computer related question.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
I would like to get a new software or renew an existing license that is about to expire.
Please use this category when the request is not found in other categories or services.
Request an update to the content on one of our websites.
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.
If you are having problem with a software or getting it installed you can request assistance here.