My Recently Visited Services
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Request a new network jack, or report broken/damaged jack.
Request to change the building lock schedule
Request to add or remove keycard access for yourself or your employees
If you are having problem with a software or getting it installed you can request assistance here.
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.
Request an update to the content on one of our websites.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Request a new ImageNow account or a permission change for your employee.
If you are experiencing a problem logging in or using ImageNow please use this request.
Report a problem with the technology in a classroom.
Is your ID Card not allowing you access to a building or room?
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
Request a change in ImageNow workflows, document types, and annotations.
If you would like to start using ImageNow in your department.
Request for a cellular or mobile device (including a new iPad request).
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Use this service to find ways to request access and use PowerBI.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Request for assistance with applications such as Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, Navigate, etc.
Lab Managers requesting Lab Usage Reports