My Recently Visited Services

Request for a cellular or mobile device (including a new iPad request).


Report a problem in a lab either physically on campus or remote.


Request VPN access, or report a problem with Cisco VPN or Direct Access.


Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.


Request a change in ImageNow workflows, document types, and annotations.


Use this service if you have questions regarding ISRS.


Request an update to the content on one of our websites.


If you have a general Finance question about NextGen or Workday?


Request to have TV, gaming or streaming device connected to the Residential Hall network


Request equipment and technical support for events.


Request a new ImageNow account or a permission change for your employee.


Report any difficulties with Multi-Factor Authentication (MFA).


Request form for the 12 passenger van.


If you have a specific software or process you are hoping to receive IT training on you can request that here.


I would like to get a new software or renew an existing license that is about to expire.


If you have a question about an upcoming vehicle reservation or about the process submit this service request.


Request to add or remove keycard access for yourself or your employees


Request additional access, or to have access removed from your employee.


Report a problem with the technology in a classroom.


If you have a general question for Institutional Research, you can use this request.


Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.


Request a new office or department website.


Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?