My Recently Visited Services
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
I have experienced an issue involving information security.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
If you have a project you need IT assistance please submit the following request
Report a problem in a lab either physically on campus or remote.
Use this request if you have questions or would like training on a specific classroom or meeting room.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Use this service if you have questions regarding ISRS.
Lab Managers requesting Lab Usage Reports
Please use this category when the request is not found in other categories or services.
If you are trying to find a new technological solution to a problem and are needing a little expert advice we can help.
Request additional access, or to have access removed from your employee.
Report any difficulties with Multi-Factor Authentication (MFA).
Student worker offboarding process for IT Services; including account access removal and equipment return. To be filled out by the supervisor. Options for multiple requests.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
I would like to get a new software or renew an existing license that is about to expire.
Shared mailbox creation/deletion for a department, club or organization request.
Request to add or remove keycard access for yourself or your employees
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
If you have a specific software or process you are hoping to receive IT training on you can request that here.
Use this for BSU/NTC report access requests.