My Recently Visited Services
I would like to get a new software or renew an existing license that is about to expire.
Report a computer problem or ask a computer related question.
Request VPN access, or report a problem with Cisco VPN or Direct Access.
Use this request if you have questions or would like training on a specific classroom or meeting room.
Self-service resources available and how to escalate questions or issues.
Request equipment and technical support for events.
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Please use this service to request a new phone or additional phone for your office/department.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Report a problem in a lab either physically on campus or remote.
Request for Multi-Level Security access on your BSU-issued laptop.
Shared mailbox creation/deletion for a department, club or organization request.
Request a new network jack, or report broken/damaged jack.
Report any difficulties with Multi-Factor Authentication (MFA).
Request a quote for new hardware or Peripherals.
I have experienced an issue involving information security.
Request for assistance with applications such as Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, Navigate, etc.
If you would like to start using ImageNow in your department.
Request to change the building lock schedule