My Recently Visited Services
Request for assistance with applications such as Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, Navigate, etc.
Request to add or remove keycard access for yourself or your employees
Request an update to the content on one of our websites.
Request for a cellular or mobile device (including a new iPad request).
Report a computer problem or ask a computer related question.
If you are having problem with a software or getting it installed you can request assistance here.
If you have a project you need IT assistance please submit the following request
If you have a general Finance question about NextGen or Workday?
Use this for BSU/NTC report access requests.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Report a problem with a site that we operate or manage.
I am having a problem connecting to the Internet.
Is your ID Card not allowing you access to a building or room?
Shared mailbox creation/deletion for a department, club or organization request.
I would like to get a new software or renew an existing license that is about to expire.
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
Report any difficulties with Multi-Factor Authentication (MFA).
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
I need assistance with Zoom or Teams.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Request to have access/permissions changed on an existing report for BSU/NTC.