My Recently Visited Services
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Report any difficulties with Multi-Factor Authentication (MFA).
Is your ID Card not allowing you access to a building or room?
Request access change to shared network drives or network folders for yourself of another employee.
I would like to get a new software or renew an existing license that is about to expire.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Report a printer problem or request for assistance printing or using WebPrint.
Student worker offboarding process for IT Services; including account access removal and equipment return. To be filled out by the supervisor. Options for multiple requests.
Request for Multi-Level Security access on your BSU-issued laptop.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
If you are having problem with a software or getting it installed you can request assistance here.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Request for a cellular or mobile device (including a new iPad request).
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Please use this category when the request is not found in other categories or services.
Request an update to the content on one of our websites.
Update contact / directory info for you or your department.
Please use this category to request information if the request can not be found in other categories or services.
Request to add or remove keycard access for yourself or your employees