My Recently Visited Services
If you are having problem with a software or getting it installed you can request assistance here.
Request to add or remove keycard access for yourself or your employees
If you have a question about an upcoming vehicle reservation or about the process submit this service request.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request an update to the content on one of our websites.
I would like to get a new software or renew an existing license that is about to expire.
Report a problem in a lab either physically on campus or remote.
If you find a bug or have feedback on our new ITSM software/process
Student worker offboarding process for IT Services; including account access removal and equipment return. To be filled out by the supervisor. Options for multiple requests.
Request VPN access, or report a problem with Cisco VPN or Direct Access.
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Lab Managers requesting Lab Usage Reports
Request access change to shared network drives or network folders for yourself of another employee.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Update contact / directory info for you or your department.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
If you need to have a report created, edited, or deleted, submit this request.
Please use this service to request a new phone or additional phone for your office/department.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
If you have a specific software or process you are hoping to receive IT training on you can request that here.
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.