My Recently Visited Services
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
Request for Multi-Level Security access on your BSU-issued laptop.
Workday uses Security Roles to provide employees with appropriate access to data, reports, and business processes to perform tasks within the system. In Workday, security roles are assigned to positions, not people which is different from ISRS.
Request to have TV, gaming or streaming device connected to the Residential Hall network
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
I need assistance with my email or Microsoft 365
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.
Use this service to request digital signage/provide digital signage for campus display.
Request to check out equipment such as projectors, headsets, webcams, and video cameras.
Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.
If you are trying to find a new technological solution to a problem and are needing a little expert advice we can help.
Reporting a problem with your office phone or voicemail.
Report any difficulties with Multi-Factor Authentication (MFA).
Request a new network jack, or report broken/damaged jack.
Please use this category to request information if the request can not be found in other categories or services.
I need assistance with Zoom or Teams.
Self-service resources available and how to escalate questions or issues.
Request a news or media release on campus-related news-worthy events be developed and distributed.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Report a problem with the technology in a classroom.