My Recently Visited Services
Request additional access, or to have access removed from your employee.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.
Request an update to the content on one of our websites.
Self-service resources available and how to escalate questions or issues.
If you would like to start using ImageNow in your department.
Shared mailbox creation/deletion for a department, club or organization request.
Please use this category when the request is not found in other categories or services.
I need assistance with my email or Microsoft 365
Report a computer problem or ask a computer related question.
Report any difficulties with Multi-Factor Authentication (MFA).
Request for a cellular or mobile device (including a new iPad request).
Report a printer problem or request for assistance printing or using WebPrint.
I am having a problem connecting to the Internet.
Request to change the building lock schedule
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Request to have TV, gaming or streaming device connected to the Residential Hall network
When you need to increase your storage on shared group drives such as J: drives.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
Request to have access/permissions changed on an existing report for BSU/NTC.
If you have a general question for Institutional Research, you can use this request.