My Recently Visited Services
Report any difficulties with Multi-Factor Authentication (MFA).
Please use this service to make any other network request that you do not see listed in another service.
Request a new network jack, or report broken/damaged jack.
Request to have TV, gaming or streaming device connected to the Residential Hall network
I am having a problem connecting to the Internet.
Report a printer problem or request for assistance printing or using WebPrint.
Report a problem with a site that we operate or manage.
Is your ID Card not allowing you access to a building or room?
Report a problem in a lab either physically on campus or remote.
Report a problem with the technology in a classroom.
Please use this category when the request is not found in other categories or services.
Request a new ImageNow account or a permission change for your employee.
Lab Managers requesting Lab Usage Reports
Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.
Software install request on labs, move or change a current lab.
Request for a cellular or mobile device (including a new iPad request).
Use this request if you have questions or would like training on a specific classroom or meeting room.
Request equipment and technical support for events.
Request to check out equipment such as projectors, laptops, and PA systems.
Request to add or remove keycard access for yourself or your employees
Request for Multi-Level Security access on your BSU-issued laptop.
If you are having problem with a software or getting it installed you can request assistance here.