My Recently Visited Services
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Request equipment and technical support for events.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.
Need help with D2L? Get assistance with course access, assignments, quizzes, grades, discussions, or file submissions.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Request for assistance with applications such as Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, Navigate, etc.
If you have a project you need IT assistance please submit the following request
If you are having problem with a software or getting it installed you can request assistance here.
Report any difficulties with Multi-Factor Authentication (MFA).
Request an update to the content on one of our websites.
I need assistance with my email or Microsoft 365
I am having a problem connecting to the Internet.
Report a problem with a site that we operate or manage.
If you have a general question for Institutional Research, you can use this request.
If you would like to start using ImageNow in your department.
Request for Multi-Level Security access on your BSU-issued laptop.
Request a change in ImageNow workflows, document types, and annotations.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
If you have a general Finance question about NextGen or Workday?
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.