My Recently Visited Services
Request an update to the content on one of our websites.
Please use this category when the request is not found in other categories or services.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
I would like to get a new software or renew an existing license that is about to expire.
I need assistance with Zoom or Teams.
New Office Phone Service Request
Request a new ImageNow account or a permission change for your employee.
Report a computer problem or ask a computer related question.
If you are trying to find a new technological solution to a problem and are needing a little expert advice we can help.
Update contact / directory info for you or your department.
If you are experiencing a problem logging in or using ImageNow please use this request.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Request to have access/permissions changed on an existing report for BSU/NTC.
Request VPN access, or report a problem with Cisco VPN or Direct Access.
Use this for BSU/NTC report access requests.
Lab Managers requesting Lab Usage Reports
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Report a problem with a site that we operate or manage.
Is your ID Card not allowing you access to a building or room?
Report a printer problem or request for assistance printing or using WebPrint.
Report a problem in a lab either physically on campus or remote.
Report a problem with the technology in a classroom.
If you have a question about an upcoming vehicle reservation or about the process submit this service request.