My Recently Visited Services
Please use this category when the request is not found in other categories or services.
Report any difficulties with Multi-Factor Authentication (MFA).
Shared mailbox creation/deletion for a department, club or organization request.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request to check out equipment such as projectors, laptops, and PA systems.
I would like to get a new software or renew an existing license that is about to expire.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Request an update to the content on one of our websites.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Please use this service to make any other network request that you do not see listed in another service.
Report a computer problem or ask a computer related question.
Request to add or remove keycard access for yourself or your employees
Need help with D2L? Get assistance with course access, assignments, quizzes, grades, discussions, or file submissions.
Use this service to find ways to request access and use PowerBI.
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Request equipment and technical support for events.
If you need to have a report created, edited, or deleted, submit this request.
Report a problem with a site that we operate or manage.
I am having a problem connecting to the Internet.