My Recently Visited Services
Report any difficulties with Multi-Factor Authentication (MFA).
If your employee has left BSU or is unable to enter an out-of-office message on their email account, you can request to have one added via this service request.
Request access change to shared network drives or network folders for yourself of another employee.
Request for Multi-Level Security access on your BSU-issued laptop.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Request a faculty achievement to be shared or written and posted to BSU or NTC News.
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Request to have TV, gaming or streaming device connected to the Residential Hall network
I would like to get a new software or renew an existing license that is about to expire.
Report a printer problem or request for assistance printing or using WebPrint.
Lab Managers requesting Lab Usage Reports
Use this service to find ways to request access and use PowerBI.
Includes evaluation requests for office signage and exterior signage.
Request a new network jack, or report broken/damaged jack.
Software install request on labs, move or change a current lab.
If you are trying to find a new technological solution to a problem and are needing a little expert advice we can help.
If you are experiencing a problem logging in or using ImageNow please use this request.
Report a problem in a lab either physically on campus or remote.
Is your ID Card not allowing you access to a building or room?
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Use this service if you have questions regarding ISRS.