My Recently Visited Services
New Office Phone Service Request
When you need to increase your storage on shared group drives such as J: drives.
Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.
I need assistance with Zoom or Teams.
Self-service resources available and how to escalate questions or issues.
I have experienced an issue involving information security.
Shared mailbox creation/deletion for a department, club or organization request.
Report a problem with a site that we operate or manage.
Workday uses Security Roles to provide employees with appropriate access to data, reports, and business processes to perform tasks within the system. In Workday, security roles are assigned to positions, not people which is different from ISRS.
Report a problem in a lab either physically on campus or remote.
Use this request if you have questions or would like training on a specific classroom or meeting room.
If you are trying to find a new technological solution to a problem and are needing a little expert advice we can help.
Existing Office Phone Service Request
Request for a cellular or mobile device (including a new iPad request).
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request to check out equipment such as projectors, laptops, and PA systems.
If you have a general Finance question about NextGen or Workday?
Please use this category when the request is not found in other categories or services.
Request access change to shared network drives or network folders for yourself of another employee.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Report any difficulties with Multi-Factor Authentication (MFA).
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Request to add or remove keycard access for yourself or your employees
A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.