Students

Assistance with login issues, reporting a problem in a classroom or lab, software requests, wifi issues, etc.

Categories (2)

Report a problem

Report a problem in a lab, classroom, wifi, printing, keyless entry, etc
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Network Connectivity

Request registration for a gaming or streaming device, new network jack or network jack repair, or other miscellaneous network services.
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Services (4)

Login Issues

If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.

Multi-Factor Authentication (MFA) Issues

Report any difficulties with Multi-Factor Authentication (MFA).

Name Change - New email address request to reflect a name change

After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.

Request Assistance with Software or Getting it Installed

If you are having problem with a software or getting it installed you can request assistance here.