Popular Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
Please use this category when the request is not found in other categories or services.
I would like to get a new software or renew an existing license that is about to expire.
Request an update to the content on one of our websites.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Shared mailbox creation/deletion for a department, club or organization request.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Report any difficulties with Multi-Factor Authentication (MFA).
If you are having problem with a software or getting it installed you can request assistance here.
Request to add or remove keycard access for yourself or your employees
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Report a problem with a site that we operate or manage.
Report a problem with the technology in a classroom.
Is your ID Card not allowing you access to a building or room?
Report a computer problem or ask a computer related question.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Request to change the building lock schedule
I am having a problem connecting to the Internet.
Request equipment and technical support for events.
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.