Popular Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
I would like to get a new software or renew an existing license that is about to expire.
Request an update to the content on one of our websites.
Please use this category when the request is not found in other categories or services.
Report any difficulties with Multi-Factor Authentication (MFA).
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Request to add or remove keycard access for yourself or your employees
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Report a problem with the technology in a classroom.
If you are having problem with a software or getting it installed you can request assistance here.
Shared mailbox creation/deletion for a department, club or organization request.
Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Report a computer problem or ask a computer related question.
Request for a cellular or mobile device (including a new iPad request).
Report a problem with a site that we operate or manage.
Request to change the building lock schedule
Is your ID Card not allowing you access to a building or room?
Request access change to shared network drives or network folders for yourself of another employee.
If you find a bug or have feedback on our new ITSM software/process
Please use this service to make any other network request that you do not see listed in another service.