Popular Services

Request to have TV, gaming or streaming device connected to the Residential Hall network


If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.


Request to add or remove keycard access for yourself or your employees


Request for physical brass keys.


I would like to get a new software or renew an existing license that is about to expire.


Request an update to the content on one of our websites.


If you are having problem with a software or getting it installed you can request assistance here.


Shared mailbox creation/deletion for a department, club or organization request.


If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.


Please use this category when the request is not found in other categories or services.


Report a computer problem or ask a computer related question.


Use this request to start exchanging information about your marketing needs.


Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.


Please use this category to request information if the request can not be found in other categories or services.


Is your ID Card not allowing you access to a building or room?


Please use this service to make any other network request that you do not see listed in another service.


Request VPN access, or report a problem with Cisco VPN or Direct Access.


Request access for the remote labs


Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.


Request for a cellular or mobile device (including a new iPad request).


Use this service request to notify IT that a VOIP phone is being moved.


Request a new ImageNow account or a permission change for your employee.


Update directory info for yourself or your department.