Popular Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request to add or remove keycard access for yourself or your employees
Request to change the building lock schedule
I would like to get a new software or renew an existing license that is about to expire.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Update contact / directory info for you or your department.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Request an update to the content on one of our websites.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Report a computer problem or ask a computer related question.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Request access change to shared network drives or network folders for yourself of another employee.
Report a problem with the technology in a classroom.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Report any difficulties with Multi-Factor Authentication (MFA).
Please use this service to make any other network request that you do not see listed in another service.
Request equipment and technical support for events.
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Please use this category to request information if the request can not be found in other categories or services.
Please use this category when the request is not found in other categories or services.