Popular Services
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Request to add or remove keycard access for yourself or your employees
Request to have TV, gaming or streaming device connected to the Residential Hall network
I would like to get a new software or renew an existing license that is about to expire.
Please use this category when the request is not found in other categories or services.
Request an update to the content on one of our websites.
Report a problem with a site that we operate or manage.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Request to change the building lock schedule
If you have a general question for Institutional Research, you can use this request.
Use this request to start exchanging information about your marketing needs.
Report a computer problem or ask a computer related question.
Report any difficulties with Multi-Factor Authentication (MFA).
I am having a problem connecting to the Internet.
Please use this service to make any other network request that you do not see listed in another service.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Is your ID Card not allowing you access to a building or room?
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
I need assistance with my email or Microsoft 365
If you need to have a report created, edited, or deleted, submit this request.