Popular Services
Please use this category when the request is not found in other categories or services.
I would like to get a new software or renew an existing license that is about to expire.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
I am having a problem connecting to the Internet.
If you are having problem with a software or getting it installed you can request assistance here.
Request an update to the content on one of our websites.
Request to add or remove keycard access for yourself or your employees
Is your ID Card not allowing you access to a building or room?
Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.
If you find a bug or have feedback on our new ITSM software/process
Report any difficulties with Multi-Factor Authentication (MFA).
Request for a cellular or mobile device (including a new iPad request).
Report a problem with a site that we operate or manage.
Report a problem with the technology in a classroom.
Report a printer problem or request for assistance printing or using WebPrint.
Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>
Request equipment and technical support for events.
Request to change the building lock schedule
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Request access change to shared network drives or network folders for yourself of another employee.