Popular Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request an update to the content on one of our websites.
Request to add or remove keycard access for yourself or your employees
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
I would like to get a new software or renew an existing license that is about to expire.
Please use this category when the request is not found in other categories or services.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Update contact / directory info for you or your department.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Report a problem with a site that we operate or manage.
If you are having problem with a software or getting it installed you can request assistance here.
Request for a cellular or mobile device (including a new iPad request).
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Request to check out equipment such as projectors, laptops, and PA systems.
Request access change to shared network drives or network folders for yourself of another employee.
Report a computer problem or ask a computer related question.
Request to change the building lock schedule
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Shared mailbox creation/deletion for a department, club or organization request.
Report a printer problem or request for assistance printing or using WebPrint.
Get help with D2L course management, content, quizzes, assignments, gradebook, discussions, and other instructional tools.
If you have a project you need IT assistance please submit the following request