Popular Services
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request for a cellular or mobile device (including a new iPad request).
Please use this category when the request is not found in other categories or services.
Request to change the building lock schedule
Report a computer problem or ask a computer related question.
I would like to get a new software or renew an existing license that is about to expire.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Request to add or remove keycard access for yourself or your employees
Shared mailbox creation/deletion for a department, club or organization request.
Request access change to shared network drives or network folders for yourself of another employee.
Please use this category to request information if the request can not be found in other categories or services.
Update contact / directory info for you or your department.
Request for assistance with applications such as Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, Navigate, etc.
Report a problem with a site that we operate or manage.
After a name change has been processed in the system via HR or Records then IT is able to update your email address to reflect the new name.
Request equipment and technical support for events.
Report a problem with the technology in a classroom.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Is your ID Card not allowing you access to a building or room?
Request to check out equipment such as projectors, headsets, webcams, and video cameras.