Popular Services
I would like to get a new software or renew an existing license that is about to expire.
Request an update to the content on one of our websites.
Request to add or remove keycard access for yourself or your employees
Request additional access, or to have access removed from your employee.
If you are having problem with a software or getting it installed you can request assistance here.
Shared mailbox creation/deletion for a department, club or organization request.
Request access change to shared network drives or network folders for yourself of another employee.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Report a problem with a site that we operate or manage.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Please use this category when the request is not found in other categories or services.
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.
Please use this category to request information if the request can not be found in other categories or services.
I need assistance with my email or Microsoft 365
Report any difficulties with Multi-Factor Authentication (MFA).
Is your ID Card not allowing you access to a building or room?
Request for Multi-Level Security access on your BSU-issued laptop.
I am having a problem connecting to the Internet.