Popular Services
Supervisors should submit this request on behalf of their employees to add or remove VPN access.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request to add or remove keycard access for yourself or your employees
Request an update to the content on one of our websites.
I would like to get a new software or renew an existing license that is about to expire.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
Please use this category when the request is not found in other categories or services.
Request to change the building lock schedule
Request equipment and technical support for events.
Request access change to shared network drives or network folders for yourself of another employee.
Report a problem with the technology in a classroom.
Report a printer problem or request for assistance printing or using WebPrint.
Report a problem with a site that we operate or manage.
I am having a problem connecting to the Internet.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Request for a cellular or mobile device (including a new iPad request).
If you are having problem with a software or getting it installed you can request assistance here.
Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.