Popular Services
I would like to get a new software or renew an existing license that is about to expire.
Request an update to the content on one of our websites.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Request to add or remove keycard access for yourself or your employees
I am having a problem connecting to the Internet.
Report a printer problem or request for assistance printing or using WebPrint.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Report a problem with a site that we operate or manage.
If you are having problem with a software or getting it installed you can request assistance here.
I need assistance with my email or Microsoft 365
Request to get the BSU Conference password for non-BSU people on campus or information about eduroam
Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.
Please use this service to make any other network request that you do not see listed in another service.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Please use this category to request information if the request can not be found in other categories or services.
Request to change the building lock schedule
Report a computer problem or ask a computer related question.
Please use this category when the request is not found in other categories or services.
Report any difficulties with Multi-Factor Authentication (MFA).