I would like to get a new software or renew an existing license that is about to expire.
If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.
Request to have TV, gaming or streaming device connected to the Residential Hall network
Request an update to the content on one of our websites.
Request access change to shared network drives or network folders for yourself of another employee.
Please use this category when the request is not found in other categories or services.
Use this request to start exchanging information about your marketing needs.
Report a computer problem or ask a computer related question.
Request for physical brass keys.
Request access to the Adobe Creative Cloud.
If you are having problem with a software or getting it installed you can request assistance here.
Shared mailbox creation/deletion for a department, club or organization request.
Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.
Reporting a problem with your office phone or voicemail.
Report a problem with a site that we operate or manage.
Request to add or remove keycard access for yourself or your employees
Request a new office or department website.
Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?
Update directory info for yourself or your department.
Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.
Request a quote for new hardware or Peripherals.
If there isn't a good spot to put your request for access, please use this request. This should be submitted by the supervisor.
I need assistance with my email or Microsoft 365