Popular Services

I would like to get a new software or renew an existing license that is about to expire.


Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.


Request to have TV, gaming or streaming device connected to the Residential Hall network


Request to add or remove keycard access for yourself or your employees


Request for physical brass keys.


Please use this category when the request is not found in other categories or services.


Request an update to the content on one of our websites.


Report a problem with a site that we operate or manage.


Request access change to shared network drives or network folders for yourself of another employee.


Internal Requests Only via this service - to be used by BSU or NTC Employees. All Non-Employee requests should be submitted <Enter Info Here>


Shared mailbox creation/deletion for a department, club or organization request.


Is your ID Card not allowing you access to a building or room?


Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.


Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.


Creation of a new GO Link (e.g. bemidjistate.edu/go/the-url)


If you are having problems logging into your BSU/NTC accounts this is where you can ask for help.


If you are having problem with a software or getting it installed you can request assistance here.


Supervisors should submit this request on behalf of their employees to add or remove VPN access.


Request for a cellular or mobile device (including a new iPad request).


Use this request if you have questions or would like training on a specific classroom or meeting room.


Report a problem with the technology in a classroom.


Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.