Network and Connectivity

Report problems with network or internet connectivity. Register wireless device. Request other network services.

Services (7)

Adding or Removing VPN access for an employee.

Supervisors should submit this request on behalf of their employees to add or remove VPN access.

Report an Internet Connection Problem

I am having a problem connecting to the Internet.

Request Registration of a Gaming or Streaming Device

Request to have TV, gaming or streaming device connected to the Residential Hall network

Request a new Network Jack/Network Jack Repair

Request a new network jack, or report broken/damaged jack.

Request Guest WiFi Access

Request to get the BSU Conference password for non-BSU people on campus or information about eduroam

Report a problem with VPN

Request VPN access, or report a problem with Cisco VPN or Direct Access.

Request Assistance for other/misc Network Services

Please use this service to make any other network request that you do not see listed in another service.