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Information Technology Services
Categories (10)
Login Issues
Problems logging into Microsoft 365 (email), StarID, D2L, etc.
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Accounts, Passwords, and Permissions
Assistance for password and login assistance, MFA, Employee onboarding and Offboarding, Keyless Entry, WordPress, ImageNow permissions.
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Computer Hardware, Software, and Printing
Assistance with equipment, software, operating systems, and printing. Evaluation of computer, tablet, laptop, printer, copier or other tech for purchase, replacement, loan or surplus. Repair requests for same.
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Administrative Applications and Reporting (Employee)
Request assistance with applications, such as ImageNow, ISRS, and CAP server, or request access to reports.
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Communication and Collaboration
Event/Conference IT setup or equipment check out request. Email and Office 365 and shared network drive requests. Requests for Phone service, Zoom or Teams assistance.
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Network and Connectivity
Report problems with network or internet connectivity. Register wireless device. Request other network services.
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Educational Technology
D2L Help. Consultation on classroom setup and faculty requests for help with audio visual technology. Computer Lab request or report a problem.
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Web Services
Service offerings related to bemidjistate.edu and ntcmn.edu website content, tools, web page issues, etc.
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Information Security and Keyless Entry
Report phishing, virus and malware. Report stolen laptops and tablets. Request door lock schedules change or door access request change.
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IT Professional Services
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Services (2)
Report a Problem
Please use this category when the request is not found in other categories or services.
Request Information
Please use this category to request information if the request can not be found in other categories or services.
Popular Services
General Request for Access
Request Registration of a Gaming or Streaming Device
Keyless Entry Access (ID-Keycard)
Request Assistance with Software Procurement/Renewals
Request a Brass Key
My Recently Visited Services
Request Assistance Installing a Printer on a BSU/NTC issued Mac
Add/Remove/Change/Inquiry Network Drive Access
Request a new GO Link
Request Assistance with Consultation/Initial Planning regarding Imagenow
Request assistance with Faxing
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Offboarding
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WordPress
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Account
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