Students

Assistance with login issues, reporting a problem in a classroom or lab, software requests, wifi issues, etc.

Categories (2)

Report a problem

Report a problem in a lab, classroom, wifi, printing, keyless entry, etc
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Network Connectivity

Request registration for a gaming or streaming device, new network jack or network jack repair, or other miscellaneous network services.
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Services (4)

Login Assistance

Get help signing in to BSU/NTC services including StarID, MyBSU, MyNTC, eServices, D2L, Microsoft 365, Zoom, and MediaSpace. Includes common troubleshooting steps and password reset guidance.

Multi-Factor Authentication (MFA) Issues

Report any difficulties with Multi-Factor Authentication (MFA).

Request Assistance with Software or Getting it Installed

If you are having problem with a software or getting it installed you can request assistance here.

Student D2L Support

Need help with D2L? Get assistance with course access, assignments, quizzes, grades, discussions, or file submissions.