Services A-Z (89)


Add/Remove Site Editor Access (WordPress)


Graphic Design Services


ITSM (TeamDynamix) Service Management Portal, Customer Feedback.


Multi-Level Security Request


Notify IT of a Phone move


Problem/question with Office Phone or Voicemail


Report a Computer Problem

Report a Problem in a Classroom

Report a Problem in a Lab

Report a Problem with Keyless Access

Report Account Logins and Access Problems

Report an ImageNow Problem.

Report an Internet Connection Problem

Report Multi-Factor Authentication (MFA) Issues

Request a Brass Key

Request a Cellular or Mobile Computing Device (Employees)

Request a Change in ImageNow.

Request a Lab Usage Report (Lab Managers only)

Request a Media Pitch

Request a new GO Link

Request a New Website

Request a Photographer

Request a PowerBI License

Request a Printer Relocation or Removal

Request a Project Evaluation

Request a Quote for Hardware or Peripherals

Request a Shared Mailbox

Request a Voicemail Pin Reset

Request Access or Permission Change to Document Storage (Imagenow)

Request Access to a MyBSU/MyNTC Tool

Request Access to a Remote Lab

Request Adobe Access

Request Assistance Installing a Printer on a BSU/NTC issued Mac

Request Assistance involving anything Information Security related

Request Assistance with a Building Lock/Unlock Schedule Change (Keyless Entry)

Request Assistance with a Software or Getting it Installed

Request Assistance with Application Services

Request Assistance with Consultation/Initial Planning regarding Imagenow

Request Assistance with Data Requests

Request assistance with Faxing

Request Assistance with ISRS Data

Request Assistance with Microsoft 365 (including Email)

Request Assistance with PowerBI Reports

Request Assistance with Software Procurement/Renewals

Request Assistance with the CAP Server or REPL Data

Request assistance with Zoom or Microsoft Teams

Request Branded Item Donation

Request Campus-wide Digital Signage

Request D2L Support

Request Data Recovery

Request Equipment for Check Out

Request Event Equipment and Setup Reservation

Request Guest WiFi Access

Request Hardware to be Dropped Off/Moved/Picked Up

Request Increased Storage

Request IT Training On Room Equipment

Request Keyless Entry Access (ID-Keycard)

Request Mass-Student Email

Request Office Phone

Request Office/Building Signage

Request Photos from the Archive

Request Printer Support

Request Regarding a Computer Lab

Request to Add/Remove/Change/Inquiry Network Drive Access

Request to Offboard a Student Worker

Request to Offboard an Employee

Request to Onboard a Student Worker

Request to Onboard an Employee

Request to terminate a phone line.

Request Training (misc)

Request Video Streaming or Event Recording

Returning Cellular or Mobile Device (Employee)