Services A-Z (87)

If you are trying to find a new technological solution to a problem and are needing a little expert advice we can help.

Request business cards, name badges, letterhead and envelopes.

Request design services for things like custom promotional items, invitations, posters, flyers, etc.

If you find a bug or have feedback on our new ITSM software/process

Use this service request to notify IT that a VOIP phone is being moved.

Report a computer problem or ask a computer related question.

Please use this category when the request is not found in other categories or services.

Report a problem with the technology in a classroom.

Report a problem in a lab either physically on campus or remote.

Reporting a problem with your office phone or voicemail.

Is your ID Card not allowing you access to a building or room?

Report a problem with a site that we operate or manage.

Are you having trouble signing into MyBSU, MyNTC, D2L, eServices, Zoom or other applications?

If you are experiencing a problem logging in or using ImageNow please use this request.

I am having a problem connecting to the Internet.

Report any difficulties with Multi-Factor Authentication (MFA).

Request for the physical brass keys

Request for a cellular or mobile device (including a new iPad request).

Request a change in ImageNow workflows, document types, and annotations.

Request an update to the content on one of our websites.

Lab Managers requesting Lab Usage Reports

Request a long distance calling code.

Request a news or media release on campus-related news-worthy events be developed and distributed.

Creation of a new GO Link (e.g. bemidjistate.edu/go/the-url)

Request a new network jack, or report broken/damaged jack.

Request a new office or department website.

Request a photographer photograph an event, department head shots, etc.

Use this service to request a PowerBI license.

I need a printer physically moved or removed.

If you have a project you need IT assistance please submit the following request

Request a quote for new hardware or Peripherals.

Shared mailbox creation/deletion for a department, club or organization request.

Voicemail pin reset request.

Request a new ImageNow account or a permission change for your employee.

Request to add or remove access to the event calendar (LiveWhale).

Request access to a tool in the Tools menu for employees.

Request access for the remote labs

Request to remove or add editor access to our website (WordPress).

Request access to the Adobe Creative Cloud.

Please use this service to make any other network request that you do not see listed in another service.

A link the Knowledge Base article on how to add a printer on a BSU/NTC issued Mac, and directions on how to request additional help if needed.

I have experienced an issue involving information security.

Request to change the building lock schedule

If you are having problem with a software or getting it installed you can request assistance here.

Application services - for example, Fusion, Handshake, Hockey Tickets, Blackboard, Badgepass, StarRez, etc.

If you would like to start using ImageNow in your department.

Use this for BSU/NTC data requests.

Please use this to request assistance with an existing fax line, fax to email, or XM Fax.

Use this service to learn ways to receive access to ISRS data.

I need assistance with my email or Microsoft 365

Use this service to find ways to request access and use PowerBI.

I would like to get a new software or renew an existing license that is about to expire.

Requesting assistance with issues or access needs you may have with applications ran from within the CAP server environment.

I need assistance with Zoom or Teams.

Approved branded promotional items are available for purchase through a third party vendor.

Use this service to request digital signage/provide digital signage for campus display.

Request assistance or report a problem in D2L.

Data Recovery for Group storage, personal storage, Microsoft Teams and Office 365 Email/OneDrive. This can also be used to restore data stored on a departmental server.

Request to check out equipment such as projectors, headsets, webcams, and video cameras.

Request equipment and technical support for events.

Request to get the BSU Conference password for non-BSU people on campus or information about eduroam

Request to have Hardware/Device (including printers) moved, checked out, requested, picked up or returned.

When you need to increase your storage on shared group drives such as J: drives.

Please use this category to request information if the request can not be found in other categories or services.

Use this request if you have questions or would like training on a specific classroom or meeting room.

Request to add or remove keycard access for yourself or your employees

If you’re a faculty or staff member looking to send out a mass email to students, use this form.

Please use this service to request a new phone or additional phone for your office/department.

Includes evaluation requests for office signage and exterior signage.

Requests high resolution images from the Bemidji State University photography archives.

Report a printer problem or request for assistance printing or using WebPrint.

Software install request on labs, move or change a current lab.

Request to have TV, gaming or streaming device connected to the Residential Hall network

Request access change to shared network drives or network folders for yourself of another employee.

Student worker offboarding process for IT Services; including account access removal and equipment return. To be filled out by the supervisor. Options for multiple requests.

Employee offboarding request for IT Services; including, accounts and access review & removal, equipment return, phones, and voicemail reset.

Student worker onboarding process for IT Services; including account access and equipment checkout. To be filled out by the Supervisor. Option for multiple requests.

Employee onboarding request for IT Services; including accounts and access, equipment checkout and software requests, phones and voicemail setup.

If you have a specific software or process you are hoping to receive IT training on you can request that here.

Use this request if IT assistance is needed for setting up, recording, or streaming an event.

Request VPN access, or report a problem with Cisco VPN or Direct Access.

Returning a BSU/NTC owned Cellular or Mobile device which includes, cell phone, iPad, mobile hotspot.

Use this service to share local news coverage on BSU or NTC news.

Request a faculty achievement to be shared or written and posted to BSU or NTC News.

Request an article to be shared or written and posted to BSU or NTC News.

Use this request to start exchanging information about your marketing needs.

Use this service to request event support from the Office of Communications and Marketing